

Answers to Frequently Asked Property Owner Questions
Frequently asked questions
Rent Advanceâ„¢ gives owners the ability to monetize up to 12 months of rent payments with no risk of repayment. Owners will receive an email offer with an exact dollar amount & a link to view the offer details. Follow the link to view additional features and accept the offer. Once the offer is accepted the owner will receive a confirmation email containing a request to verify the bank account for delivery of the funds.
Yes, the Rent Advanceâ„¢ offer will expire 7 days after it is generated and emailed to owners. If your offer has expired, please use the chatbot feature on the landing page that is accessible via the link in the offer email, to determine if another offer can be generated prior to the next offer period. You may also contact your property manager if you have additional questions.
A property qualifies for a Rent Advanceâ„¢ offer if:
Minimum 6 months remaining on a new or existing lease
The monthly rent amount is between $800 & $5,000
Rental payments are not subsidized by rental assistance programs
Existing leases are scored using a proprietary algorithm that reviews a tenant’s payment history. Leases with NSFs or late payments may not initially qualify for a Rent Advance™ offer.
Yes, the monthly rent amount must be between $800 and $5,000. Existing leases at the time of subscription are scored based on the current tenant’s payment activity. We will review historical on-time payments, late payments, NSFs, and more to determine if a unit qualifies. All new renters, with new leases, are automatically qualified when the unit is currently subscribed in the Owner Benefit Package™.
The Reporting Only Package provides owners of unqualified or vacant units with access to features within the full OBPâ„¢ offering. You will continue receiving the Rental Analysis Report and Legislative Updates during this period. Once your unit qualifies, it will be automatically subscribed into the full package.
